For clinicians and practices
Claim your listing
Claiming would let a practice fill in everything its listing currently says is unknown, and change capacity from a phone when it moves. It would not buy a position, because there is no position to buy.
Prove it is you
One route, your choice. All three would end with a person reading it — none of them would be automatic, and none is faster than it says.
Your licence numberpreviewThe number as the registry prints it. We would check it there and match the name and address on file — and where they disagree we would ask you, not the registry.An email at the practice domainpreviewOne link, to an address at your practice’s own domain. A free-mail address would not qualify, because anyone can make one.A callback to the registry numberpreviewWe would ring the number the registry holds and ask for you by name. The only route that works when the other two cannot.The reason would not be left with whoever answers. We would ask for you and call back.
It cannot turn on: there is no submission surface. Nothing on this page writes to a listing, and no queue accepts a claim.
What you will fill in
These are the columns a listing reads from. Every one of them appears on the public page exactly as it is written, and every blank one appears as “not stated” rather than being quietly filled in.
FieldWhat it does on your pageNeeded
CredentialsThe line under your name. Shown as you write it, under “what this clinician says about themselves”.required
What you seeOne plain line. It is what the search reads, and it is never checked against anything.required
States you are licensed inWhat the state filter reads. The page says beside it that this is your word and not a checked fact.required
Remote visitsA yes or no. It does not say you may treat somebody where they are — that is the licence question.required
CapacityAccepting, waitlist or not accepting, with the date you last said it — and shown as “capacity unknown” once that is too long ago, rather than as a guess in your favour.required
HoursThe week, read in your practice’s own timezone. Without the zone the listing says the hours are held and the zone is not; it does not guess one.required
CostFirst visit, follow-up, and what is billed separately. A range is fine and so is “billed to insurance”; what the page will not do is leave it blank and let a reader assume.required
Insurance and sliding scalePlans you take and whether a scale exists. Shown with the date you said it, because network participation changes without you doing anything.required
Getting in the doorStep-free access, parking, transit. For a lot of people this decides the visit.optional
Society membershipShown as your own claim. It never shortens anyone’s list.optional
Phone and websiteA number and a link. A link you supplied is rendered only if it is http or https and carries no credentials, and it is never followed by us.optional
A logo, and the clinicians at the practiceno columnAn image marked as supplied by you, and names with their focus where the listing is a practice. This directory holds neither, and a roster is a claim about other people who have not been asked.optional
Capacity is the one that matters weekly.It is the only field with a clock on it. Under 14 days old it reads as current; past 60 days your page stops showing it at all and tells people to call, because a stale “accepting” is worse than no answer.
What claiming does not let you do
This is policy, not an error message. Worth reading before you fill in a form — if any of it is what you came for, this directory will disappoint you, and we would rather say so now.
Buy a better positionThere is no position to buy. Listings are ordered alphabetically and nothing about a subscription is ever consulted — paid placement in a clinical directory reads as editorial judgement, and the directory’s own check proves that marking a listing as featured does not move it. There is no distance sort, no soonest-appointment sort and no price sort to pay your way up.
Remove a bad reviewThere are none to remove. There is no stars field, no review field and no score, and there will not be: a directory that ranks clinicians is making a clinical claim it cannot support.
Hide that people reported your listingA listing shows the number of open reports while a person checks them, and a practice has no way to suppress it — there is no column a listing could set and no writer outside the one public form. What anybody wrote is not published either, so the count cannot be argued with and the text cannot be leaked. This is the one on this list that will actually happen to you.
Edit what people reported about the waitThe wait figures come from members and are attached to nobody — the table has no patient column by structure, so there is nothing to look up and nothing to dispute. A practice cannot see who reported what, cannot change a report, and is never told one was made.
Mark yourself as checkedA clinician cannot set the flag on their own listing and a listing cannot be born with it — the column grant refuses first and a trigger refuses behind it. Both doors are tested separately, because breaking one and passing would only prove the other was holding.
Make the check say more than it didThe mark a listing wears is derived from the evidence the verdict cited, not typed. A provider-registry record produces “identity checked” and never “licence checked”, and the facet table on the listing says which of the four questions the check answered — and which it did not.
Delete the listing to escape somethingno mechanism yetA withdrawal is recorded in the register’s changelog with its date and without a reason — that part is real. What does not exist is a delisting request path, so there is no turnaround to promise and nothing here says how long one would take.
Take the network mark by claimingno mechanism yetClaiming alone would never grant it, and today nothing grants it at all: no listing here carries the mark and the onboarding module that would record one is not built.
After you submit
Five steps in order. No interval is stated, because nothing schedules one.- 01You get a referencepreviewNothing on the public listing changes. What you typed would not be shown to anyone until the check finished.
- 02A person checks the licencepreviewAgainst the state registry, plus the name and the address. This is the step that takes the time, and it is a person rather than a lookup — which is also why no turnaround is offered for it here.
- 03A provider seat is added to the accountpreviewNot a second account. A provider seat is a real thing in this product; what does not exist is the path from a claim to one.
- 04The listing fills inpreviewEverything that said “not stated” would become what you wrote, and the check table would gain the date of the check against the facets it answered.
- 05Re-attestationpreviewOne screen: confirm nothing has changed, or say what has. No cadence is promised and no date is set, because nothing schedules it — a listing here goes stale rather than being hidden by a clock.
The network mark is a separate thing
Claiming would get you a listing. The network mark is optional and takes more: an onboarding module, a one-page scope agreement naming what the practice handles and which clinician it defers to when a course sits outside that, and the signed text published verbatim on the listing.
- It would be a commitment a practice makes, not an assessment we made of it.
- It would be re-attested, and a lapse would remove the mark rather than the listing.
- It could not be held without naming a deferral clinician who has confirmed they accept the referrals.
What you take on
- Keep capacity current. It is the field people act on, and a stale one wastes a phone call somebody had to work up to making.
- Answer a re-attestation when it is asked for, so the listing is not carrying a year-old answer with today’s confidence.
- Say when the practice moves, closes, or stops taking a plan — before a patient finds out at the desk.
- Accept that reports about the listing are counted in public while a person checks them.
- Accept that nothing here endorses anyone, and that saying so plainly is the point of the whole directory.