Written for caregivers · designed for, not built for you yet

Designed for you. Not built for you yet.

Designed for you and not built for you yet — said plainly, along with everything that is already yours today.

You are usually the one holding the timeline, the appointments and the argument with the insurer — and there is no account on this platform that reflects that. This page says so plainly, and says what is genuinely yours today.

The honest position

There is no caregiver account, and none is scheduled. Delegated access is a parked design decision rather than a queued feature, and we would rather say that than put a date on it and miss. What follows is what has been decided about how it will work when it is built, and what exists today that is already yours.

You can use this today

  • Seven steps for anyone in the household, no account: what to record, what to hand a clinician, and what to watch for.WorkingThe tick-bite workflow
  • A dog’s positive tick test warns its whole household. It says where ticks are, never what anyone has, and no sharing switch gates it.WorkingHousehold record and the pet sentinel
  • Who is listed, what a person checked before they appeared, and what a badge does not tell you — the list is short on purpose.WorkingProvider verification and directory
  • Out-of-pocket costs, lost work days and travel — with unpaid caregiver hours as a first-class line, kept as hours and never converted for you.WorkingThe cost-of-illness ledger
  • One narrative in the patient’s own words, rendered for a clinician, an employer or a family member — the story you currently retell from memory.WorkingTell it once, and the waiting-room state
  • The page that shows a sharing history, and a revocation propagating. The rules run today; the screen that shows them to you does not.WorkingThe consent ledger and receipts

Not built yet

Designed, blocked upstream, on hold by our own decision, or a screen you can open but not use. The pill on each line is the register’s own word for it.

  • A printable handover for an emergency room, on a screen that looks like nothing else in the app.PreviewThe red-flag card and its escalation

None of those rows is caregiver access itself. There is no caregiver account and none is scheduled — what has been decided about one is below, and a decision is not a queued feature. Every line above names a row in the capability register by its exact title, and the pill is that row’s state — so a capability that moves changes this page in the commit that moves it, rather than the next time somebody remembers.

Today

The library is public and needs no account

Free, and written to be handed to somebody.

A large part of what a caregiver needs is not access to a record — it is understanding the illness well enough to advocate in a short appointment. All of that is public here, costs nothing, and asks for no email address. Several of these pages exist specifically because someone needed to send them to a family member who did not believe them.

The visit is short. What you bring decides how far it gets. You are the only person who has seen the whole thing. Bring it with you.

Walk in with the record

six things to take

  • Your symptom timeline

    When it started, what changed

  • The tick, if you kept it

    Species and time attached

  • Every test result

    Including the negative ones

  • What you have tried

    Treatments, and what happened

  • Three questions, written

    In order of what matters most

  • Someone with you

    Fog and bad news both eat memory

Nothing on this list is required. Bring what you have — a visit that covers less is not a visit you failed.

No outside source

Preparation guidance only. Nothing here is a measured quantity, no item is a requirement of any appointment, and no clinical claim is made about any of them.

The workaround, named as one

You can help someone use their own account

That is not delegated access, and calling it a feature would be dishonest.

Nothing stops you sitting with someone while they log a day, upload a lab result or add a clinician — and for a lot of households that is exactly what happens. But it means acting as them rather than for them. Everything recorded is recorded as theirs, the access log shows their account and not yours, and if the arrangement ever goes wrong there is no record of who actually did what.

That last part is the whole reason caregiver access has not been improvised. Adding a second person to an account is easy; making the record show someone acting on another person’s behalf, and keeping that distinction intact in a log that cannot be rewritten afterwards, is a design problem. Getting it wrong would quietly break the one guarantee the rest of the platform is built on.

One thing that already includes you

A household is a real object here

Not a label, and not a shared account.

Already yours

If a dog in the household tests positive on a routine tick-exposure test, everyone in that household is told — and no sharing switch gates it, because a household’s own warning is not something to charge for. It says where ticks are, never what anyone has.

What a positive dog test can and cannot say

A routine C6 antibody test at the annual vet visit.

What a positive canine C6 result tells a householdA dog living in this household had a routine C6 antibody test at its annual vet visit and the result was positive. Read in order: the dog met a tick carrying Lyme; so ticks carrying Lyme are present where this household lives; so it is worth mentioning to your own clinician at your next visit. What the result is evidence about is the ground around that home, and the evidence thins with distance from it. It says nothing about whether any person in the household is infected — dogs are simply tested every year, stay close to home, and cannot hide symptoms.CANINE C6 ANTIBODYYour dogknew first.Positive resultThe dog met a tickcarrying LymeSo ticks are herePresent where thishousehold livesWorth mentioningTo your own clinician,at your next visit
  • The household — the dog and the people in it
  • What the result is about: the ground around it

A dog and the people it lives with walk the same ground. A positive result is a fact about that ground, arrived at without anyone having had to notice anything.

Nothing here is a result for a person. What it gives you is one sentence worth saying out loud at your next appointment.

It says nothing about whether any person is infected. Dogs are tested yearly, stay close to home, and cannot hide symptoms.

Orientation only. Nothing on this drawing is a measurement — there is no rate here, no timeframe and no dose. It says what the alert itself says: where ticks are, never what anyone has. We test the real alert against that same limit before changes are merged.

The rules that bind us with you

Their own account, their own consentNot a shared login, and not a second password on somebody else’s record. A caregiver would never be able to change a consent switch.
Acting on behalf of, never asThe distinction has to survive into the access log, which is append-only — so it has to be right the first time rather than improved later.
Granted by the patient, revocable by the patientOn the same footing as sharing with a clinician. Nobody else can create it: not an administrator, not us, and not by inference from a household.
Scoped rather than totalHelping with appointments and paperwork is a different thing from reading a private journal, and the design keeps them different.
Your hours countThe ledger is designed to hold unpaid caregiver hours as a first-class entry — kept as hours, never converted into a number on your behalf.WorkingThe cost-of-illness ledger
Start hereThe 6-step path, for the person you care for →Symptoms, finding a doctor, testing, paying for it, treatment, and the long haul — written to be read by someone who is not the patient.
The library was written to be sentSeveral pages here exist because somebody needed to send them to a family member who did not believe them. Free, public, and it never asks for an email address.The full library →
Your seat · granted by a person, when it existsOnly the person you care for could share their record with you — you could not request it, and nothing would be inferred from living at the same address. Today there is no seat to grant, which is why this card describes a decision rather than a screen.Designed, not builtFirst sign-in — one question, once per accountThe screen that asks an account holding more than one seat which to open by default is designed and not built, so there is nothing here to sign in to yet.

Where to go next